Shipping And Returns

  • Do you have a store open to the public?

    Waterlilies and Company is an online boutique only and we do not have a store open to the public.
  • Do you offer International Shipping?

    Yes, we offer International Shipping.
  • Free Shipping Codes and Shipping Options

    When you apply a Free Shipping code to your cart, you'll still see all available shipping options. This is due to a platform limitation. No matter which shipping option is selected at the time of checkout, all Free Shipping orders are sent via Canada Post Standard service.
  • Local and International Shipping, Fees and Returns

    Shipping Times Please note that some couriers/postal deliveries are experiencing delays. Regular shipping times may not apply. Local and International Shipping, Fees and Returns: 1. SHIPPING 1.1 Canada: All orders of C$75 or more (subtotal) and up to 3.5kg receive free shipping Canada Pos...
  • Shipment Tracking

    You can track your shipment here:      
  • Where do you ship from?

    We ship from our warehouse located in Newmarket, Ontario, Canada. Very few products, like tools, accessories, devices, etc. might be shipped from our partnered warehouses located in US & China. Items that ship from US and China warehouses are clearly identified, and you can expect these items...
  • Where is your store located?

    Waterlilies And Company Inc. is located Newmarket, Ontario, Canada.